We ship within the United States only. We use UPS nationally, and ship UPS or OnTrac, especially when they deliver more quickly, in the west. We typically ship palletized shipments by Old Dominion, but may use other LTL carriers as well.
All free shipping is by ground. Expedited shipping is available on most items for a surcharge.
We carry a large stock of patio heaters and parts. Some items are listed as non stock, including powder-coated Infratech heaters, which require up to a 2-week lead time.
To provide quicker service at times we will drop ship from one of our manufacturers or distributors.
Items that are in stock ship within one business day, Monday through Friday, except holidays.
UPS SHIPPING DAYS:
Free Ground Shipping on all orders over $100*.
*Purchase of two required for free shipping on Calcana and Ambiance heaters.
Use coupon code NOTAX on in-California orders over $500 and we pay the sales tax. Cannot be combined with other discounts. We do not charge tax for purchases shipped outside of California.